Creating a Support Archive

Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system.

To create the archive file:

  1. In the Enterprise View, click the local or remote system on which the problem is occurring.

  2. In the menu bar, select Actions, then click Save support archive.

  3. Enter a name for the archive file or accept the default name, then click Save.